CLARITY SYSTEM / 01
Questions.
Answered.
Useful answers before the first call. No vague agency language. No hidden process.
FAQ / INDEX
Everything you should
know before we build.
01What does Elivax actually build?+
We connect six disciplines: websites, custom systems and CRM, apps, brand identity, digital marketing, and AI automation. A project can use one discipline or combine several into one operating system.
02How much does a project cost?+
Every engagement is scoped around the outcome, complexity and delivery requirements. After reviewing your brief, we define the recommended scope, investment and what is included before work begins.
03How long will my project take?+
Focused websites can take a few weeks; larger platforms, systems and apps take longer. Your proposal will include a realistic delivery plan based on scope, feedback cycles and dependencies.
04Do you work with clients outside the UK?+
Yes. Elivax is UK-based and works internationally. Discovery, approvals, delivery and support can all run remotely across time zones.
05Will I own the final work?+
Yes. Once the agreed invoices are settled, the final approved deliverables and project-specific assets are transferred under the terms in your proposal. Third-party licences remain subject to their own providers.
06How do payments work?+
Projects are normally split into milestone payments. The exact schedule depends on scope and is agreed before kickoff, so responsibilities and release points are clear.
07How many revisions are included?+
Revisions are defined by project phase and written into the proposal. We use structured feedback rounds to keep decisions clear and prevent uncontrolled scope drift.
08Can you host and maintain what you build?+
Yes. Hosting, deployment, monitoring, updates and ongoing support can be included or arranged separately depending on the technology and support level required.
09Can Elivax improve an existing product?+
Absolutely. We can audit what exists, preserve what is working, and rebuild or extend the parts limiting performance, usability, operations or growth.
10What happens after I submit a project brief?+
We review it personally, identify the most useful next step, and reply from info@elivax.co.uk. If there is a strong fit, we move into discovery and a clear proposal.