By using this website or an Elivax service, you agree to these terms. Project-specific proposals, statements of work, and written agreements may add to or replace parts of these terms.
Acceptance and eligibility
These Terms of Service form an agreement between you and Elivax Designs LTD. If you use a service for a company or other organisation, you confirm that you have authority to accept these terms on its behalf.
You must be legally capable of entering into a binding agreement. If you do not agree to these terms, do not access or use the relevant website, system, or service.
Our services
Elivax provides digital strategy, website and application development, branding, marketing, automation, hosting-related support, client portals, social-media workflow tools, and other agreed digital services. The precise scope, deliverables, timetable, fees, and acceptance process for paid work are set out in the applicable proposal, quotation, statement of work, order, or written agreement.
We may improve, modify, suspend, or discontinue website features from time to time. We will use reasonable care when doing so but do not guarantee that every feature will always remain available or unchanged.
Accounts and security
Some services require an account or administrator-issued credentials. You are responsible for keeping credentials confidential, restricting access to authorised users, and ensuring that the information associated with your account is accurate. You must notify us promptly at info@elivax.co.uk if you suspect unauthorised access.
You are responsible for activity performed through your account unless it results directly from a security failure within systems controlled by Elivax. We may temporarily restrict access where reasonably necessary to protect users, connected services, or system integrity.
Connected platforms and Social Hub
When you connect a third-party account, such as TikTok, Facebook, Instagram, or LinkedIn, you authorise Elivax systems to perform only the actions you request and that the platform permits, including retrieving basic account information and submitting or scheduling content. You remain responsible for choosing the correct account, audience, privacy setting, caption, media, and publication time.
Your use of a connected platform remains subject to that platform’s own terms, policies, technical limits, approval status, and availability. A platform may delay, reject, restrict, remove, or alter a publication independently of Elivax. You may revoke access through the platform or disconnect the account from the relevant Elivax service.
Your content and permissions
You retain ownership of content you provide. You grant Elivax a limited, non-exclusive licence to host, process, reproduce, adapt for technical formatting, and transmit that content only as needed to deliver, secure, and support the requested service.
You confirm that you have all rights, licences, permissions, and consents required for the text, images, video, audio, trademarks, personal data, and other material you submit. You are responsible for reviewing content before publication and for ensuring it complies with applicable law, advertising rules, intellectual-property rights, and platform policies.
Elivax retains ownership of its pre-existing technology, methods, tools, templates, systems, and know-how. Ownership and usage rights for project deliverables are governed by the applicable project agreement.
Acceptable use
You must not use an Elivax service to break the law; infringe another person’s rights; publish deceptive, harmful, abusive, or unlawful material; distribute malware or spam; attempt unauthorised access; interfere with security or performance; scrape or reverse engineer protected parts of a service; evade platform restrictions; or misrepresent your identity or authority.
We may refuse, suspend, or remove access or content where we reasonably believe these terms, a platform policy, or the law has been breached, or where action is needed to prevent harm. Where appropriate, we will provide notice and a reasonable opportunity to resolve the issue.
Fees, projects, and cancellation
Fees, taxes, deposits, recurring charges, renewal dates, payment stages, expenses, cancellation rights, and refund arrangements are those stated in the applicable proposal, invoice, subscription, or written agreement. Unless agreed otherwise, work may be paused when an undisputed payment is overdue.
Delivery dates depend on timely access, decisions, content, approvals, and feedback from the client. A delay in those inputs may change the timetable. Any change outside the agreed scope may require a revised fee or schedule.
Availability and warranties
We aim to operate reliable and secure services, but internet-based systems and third-party APIs can experience maintenance, interruption, processing delays, or errors. Except where expressly agreed in writing, website information and self-service tools are provided on an “as available” basis.
Automated scans, analytics, forecasts, and recommendations are directional and should be independently reviewed before important business decisions. Nothing on this website constitutes legal, financial, tax, or regulated professional advice.
Responsibility and liability
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Subject to that rule and any project-specific agreement, Elivax is not responsible for indirect or consequential loss, loss of profit, revenue, opportunity, goodwill, anticipated savings, or data arising from use of the website or services.
Elivax is not responsible for acts, outages, policy decisions, account restrictions, or content removal by independent third-party platforms. Any liability connected with paid services will be assessed under the applicable written agreement and governing law.
Suspension and termination
You may stop using the public website at any time and may request closure of an eligible account, subject to outstanding contractual, payment, security, and record-retention obligations. Either party may end a paid service as allowed by its applicable agreement.
We may suspend or terminate access for a material breach, unlawful use, serious security risk, or prolonged non-payment. Provisions intended by their nature to continue—including ownership, confidentiality, payment obligations, disclaimers, and limits of liability—survive termination.
Changes and governing law
We may update these terms when our services, platform integrations, or legal responsibilities change. The effective date above identifies the latest version. Material changes affecting an account-based service may also be communicated through the service or by email.
Unless a separate written agreement states otherwise, these terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, subject to any mandatory rights you have under the law where you live.
Contact
Questions about these terms may be sent to info@elivax.co.uk. Privacy and personal-data matters are explained separately in our Privacy Policy.
Elivax Designs LTD
United Kingdom